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FAQ's

What currency are the prices do I see in the site?
All prices are in AED

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days for your order to ship out. Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you have any issues, please email us at thefloralleopard@gmail.com .

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money-back guarantee if the product is defective or damaged. We give you 7 days to send it back to us for a full refund. 

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. Simply, drop me an email or a WhatsApp message. 

I have entered an incorrect address what do I do now?
If you have misspelled or auto-filled in an incorrect address, simply reply to your order confirmation email and confirm. Once you double-check if the address given is wrong kindly notify us via email at thefloralleopard@gmail.com . If the given address is wrong we can change the address to the correct one within 24 hours. 


I have a question that wasn't answered, can you please help?

Absolutely! Please send us an email to thefloralleopard@gmail.com  and we will be happy to assist you in any way we can.